Interpreters


Passavant Area Hospital provides interpreters for hearing impaired or non-English speaking patients whenever communication is necessary for the care of the patient. Interpreters are also provided for community health education programs.

An interpreter is requested when a hearing impaired or non-English speaking patient or caretaker of a patient presents to the Emergency Department, when an initial evaluation is being done, when a surgical consent is being obtained, when a patient is immediately postoperative, when a patient is in labor and delivery, when an invasive radiology procedure is being done, when decisions regarding resuscitation or advanced life support measures are being discussed, when discharge instructions are being given, and when the family or patient requests an interpreter.

Tamera Norton Honored with Daisy Award

Posted on: May 17, 2017

Tamera Norton, a registered nurse in the Transitional Care Unit, is the newest recipient of the Daisy Award at Passavant Area Hospital. Passavant partners with the Daisy Foundation to give the award each quarter to a registered nurse or licensed practical nurse who consistently demonstrates excellence through clinical expertise and extraordinary compassionate care. A grateful patient nominated Tamera for the honor: “Over the course of my 28 days at Passavant, I became concerned about my progress. I expressed my concern to Tamera. She took note and promised to try and resolve. She made many phone calls until she was able to make an appointment for me. She kept me informed every step of the way and helped arrange for me to leave the unit for the doctor’s appointment. The result of the appointment not only eased my mind, but caused a complete change in my therapy. Tamera cared for my needs unfailingly and always with professional and pleasant attitudes. The rest was way beyond the call of duty.” After receiving the award, Tamera is considering becoming a Daisy ambassador to help spread the word about her experiences. “As a nurse, our common core is to care that much about our patients. I was just trying to provide the good, quality care that our patients want,” Tamera said.

Copyright © 2015. Passavant Area Hospital. All Rights Reserved

Back to Top