During Your Stay


Bed Assignment
Your bed assignment is based on several considerations, such as your age, your sex, and your medical condition. Patient Registration will try to place you in the type of room you request. However, please understand, it may not always be possible to immediately accommodate your request.

Environmental Services/Laundry
The Environmental Services/Laundry Departments provide a clean and safe environment for our patients, physicians, staff, and visitors. We clean rooms on a daily basis. If at any time you require fresh linens, please ask your nurse. In the event you have visitors when it is time for your room to be cleaned, they may be asked to leave for a few minutes so your room may be cleaned

Infection Control
While you are a patient at our hospital, for your protection and the protection of our employees, universal infection control precautions are used. This means that our employees may be wearing gloves, masks, gowns or goggles while caring for you. These safety measures are taken any time there is a possibility of an exposure to body fluids. Please do no let this frighten or upset you.

Lost and Found
During your stay, if you or one of your family members loses property, please check at the nurses’ station on the unit. If you are still unable to locate the property, contact the nursing staff for assistance. If you find someone else’s property, please have a nursing staff member send it to the Housekeeping Department so that it can be properly identified and returned to its owner. After discharge, if you are missing property, contact the Environmental Services Department at 217-245-9541, extension 3189.

Patient Education
Nursing Service administers a Patient Education program to hospitalized patients. In addition, health education materials such as booklets, pamphlets, etc., are available to you and your family. These materials may be used to learn more about your specific illness and ways of caring for yourself when you leave the hospital. A number of them are designed to give you information about how to stay well. Many of the materials and pamphlets may be taken home for future reference. Much of this material is available in the Community Health Information Center, located in the Sibert Library on the ground floor in the East Wing. If you want information on a certain topic, ask your nurse.

Three television channels are designated for patient educational programming. See the “Patient Education Television Guide” in your Patient Handbook.

Care Recognition
If you would like to recognize an employee for their special care during your stay, you may nominate them for one of two awards. The Daisy Award is specifically for employees in the nursing department, while the Employee of the Month award covers all Passavant employees.

Visitors Should Take Precautions to Prevent Spread of Influenza

Posted on: December 18, 2017

Illinois is experiencing a severe flu season, with many people experiencing flu-like symptoms throughout Illinois, according to the Illinois Department of Public Health (IDPH) and Centers for Disease Control and Prevention (CDC) For the safety of patients and their families, Memorial Health System is recommending visitors to its four hospitals – Memorial Medical Center in Springfield, Abraham Lincoln Memorial Hospital in Lincoln, Passavant Area Hospital in Jacksonville and Taylorville Memorial Hospital – help prevent the spread of respiratory infections by requesting that: Inpatient hospital visits be limited to two visitors per patient at one time All visitors be 18 or older and show no signs of illness The health system also encourages those accompanying outpatients at Memorial facilities to consider these same recommendations. “Passavant Area Hospital is currently not experiencing a high rate of hospitalizations due to influenza,” Erica Hunt, infection prevention and control manager for Passavant Area Hospital, said. “People who are ill shouldn’t visit someone in the hospital. This is true any time of year, but especially during flu season.” Seasonal flu activity usually peaks in January and February, beginning as early as October and ending as late as May, according to the CDC website. As many as 20 percent of all Americans get the flu each year. To prevent spread of the flu, the CDC recommends individuals take precautions to avoid spreading germs, such as washing your hands thoroughly and often with soap and water, covering your nose and mouth when you sneeze or cough, and getting your annual flu vaccination (available to those 6 months and older). Most people who get the flu recover completely in one to two weeks, but some people develop serious and potentially life-threatening medical complications, such as pneumonia, according to the IDPH. Over the past decade, influenza and pneumonia have been associated with an average of 3,500 deaths a year in Illinois. For additional information about the flu, including symptoms and prevention, visit the CDC website, CDC.gov. More information about the flu can be found on Memorial’s Live Well blog, LiveWellMagazine.org, including frequently asked questions.

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