During Your Stay


Bed Assignment
Your bed assignment is based on several considerations, such as your age, your sex, and your medical condition. Patient Registration will try to place you in the type of room you request. However, please understand, it may not always be possible to immediately accommodate your request.

Environmental Services/Laundry
The Environmental Services/Laundry Departments provide a clean and safe environment for our patients, physicians, staff, and visitors. We clean rooms on a daily basis. If at any time you require fresh linens, please ask your nurse. In the event you have visitors when it is time for your room to be cleaned, they may be asked to leave for a few minutes so your room may be cleaned

Infection Control
While you are a patient at our hospital, for your protection and the protection of our employees, universal infection control precautions are used. This means that our employees may be wearing gloves, masks, gowns or goggles while caring for you. These safety measures are taken any time there is a possibility of an exposure to body fluids. Please do no let this frighten or upset you.

Lost and Found
During your stay, if you or one of your family members loses property, please check at the nurses’ station on the unit. If you are still unable to locate the property, contact the nursing staff for assistance. If you find someone else’s property, please have a nursing staff member send it to the Housekeeping Department so that it can be properly identified and returned to its owner. After discharge, if you are missing property, contact the Environmental Services Department at 217-245-9541, extension 3189.

Patient Education
Nursing Service administers a Patient Education program to hospitalized patients. In addition, health education materials such as booklets, pamphlets, etc., are available to you and your family. These materials may be used to learn more about your specific illness and ways of caring for yourself when you leave the hospital. A number of them are designed to give you information about how to stay well. Many of the materials and pamphlets may be taken home for future reference. Much of this material is available in the Community Health Information Center, located in the Sibert Library on the ground floor in the East Wing. If you want information on a certain topic, ask your nurse.

Three television channels are designated for patient educational programming. See the “Patient Education Television Guide” in your Patient Handbook.

Care Recognition
If you would like to recognize an employee for their special care during your stay, you may nominate them for one of two awards. The Daisy Award is specifically for employees in the nursing department, while the Employee of the Month award covers all Passavant employees.

Tamera Norton Honored with Daisy Award

Posted on: May 17, 2017

Tamera Norton, a registered nurse in the Transitional Care Unit, is the newest recipient of the Daisy Award at Passavant Area Hospital. Passavant partners with the Daisy Foundation to give the award each quarter to a registered nurse or licensed practical nurse who consistently demonstrates excellence through clinical expertise and extraordinary compassionate care. A grateful patient nominated Tamera for the honor: “Over the course of my 28 days at Passavant, I became concerned about my progress. I expressed my concern to Tamera. She took note and promised to try and resolve. She made many phone calls until she was able to make an appointment for me. She kept me informed every step of the way and helped arrange for me to leave the unit for the doctor’s appointment. The result of the appointment not only eased my mind, but caused a complete change in my therapy. Tamera cared for my needs unfailingly and always with professional and pleasant attitudes. The rest was way beyond the call of duty.” After receiving the award, Tamera is considering becoming a Daisy ambassador to help spread the word about her experiences. “As a nurse, our common core is to care that much about our patients. I was just trying to provide the good, quality care that our patients want,” Tamera said.

Copyright © 2015. Passavant Area Hospital. All Rights Reserved

Back to Top