During Your Stay


Bed Assignment
Your bed assignment is based on several considerations, such as your age, your sex, and your medical condition. Patient Registration will try to place you in the type of room you request. However, please understand, it may not always be possible to immediately accommodate your request.

Environmental Services/Laundry
The Environmental Services/Laundry Departments provide a clean and safe environment for our patients, physicians, staff, and visitors. We clean rooms on a daily basis. If at any time you require fresh linens, please ask your nurse. In the event you have visitors when it is time for your room to be cleaned, they may be asked to leave for a few minutes so your room may be cleaned

Infection Control
While you are a patient at our hospital, for your protection and the protection of our employees, universal infection control precautions are used. This means that our employees may be wearing gloves, masks, gowns or goggles while caring for you. These safety measures are taken any time there is a possibility of an exposure to body fluids. Please do no let this frighten or upset you.

Lost and Found
During your stay, if you or one of your family members loses property, please check at the nurses’ station on the unit. If you are still unable to locate the property, contact the nursing staff for assistance. If you find someone else’s property, please have a nursing staff member send it to the Housekeeping Department so that it can be properly identified and returned to its owner. After discharge, if you are missing property, contact the Environmental Services Department at 217-245-9541, extension 3189.

Patient Education
Nursing Service administers a Patient Education program to hospitalized patients. In addition, health education materials such as booklets, pamphlets, etc., are available to you and your family. These materials may be used to learn more about your specific illness and ways of caring for yourself when you leave the hospital. A number of them are designed to give you information about how to stay well. Many of the materials and pamphlets may be taken home for future reference. Much of this material is available in the Community Health Information Center, located in the Sibert Library on the ground floor in the East Wing. If you want information on a certain topic, ask your nurse.

Three television channels are designated for patient educational programming. See the “Patient Education Television Guide” in your Patient Handbook.

Care Recognition
If you would like to recognize an employee for their special care during your stay, you may nominate them for one of two awards. The Daisy Award is specifically for employees in the nursing department, while the Employee of the Month award covers all Passavant employees.

Monica Schriber Honored With Daisy Award

Posted on: August 18, 2017

Monica Schriber, RN, Emergency Department, is the newest recipient of the Daisy Award. Passavant partners with the Daisy Foundation to give the award each quarter to a registered nurse or licensed practical nurse who consistently demonstrates excellence through clinical expertise and extraordinary compassionate care. “At this point in my nursing career, receiving the Daisy Award is very special to me,” said Monica. "It means a lot, but I couldn’t do it without my co-workers. They all helped. I work with a great team.” Monica was nominated for the Daisy Award by a grateful co-worker: “Monica provided excellent care of a patient presenting in the Emergency Department with injuries following an assault. The patient was paranoid, apprehensive, scared and had difficulties trusting staff. Monica provided care and comfort to the patient for over nine hours. Upon discharge, the patient had no ride home. Monica made numerous calls to family, friends and transportation agencies before finally talking with Social Services, who helped provide a taxi ride home. I want to commend Monica for her passion, support and willingness to do everything she could to provide this patient with the care and safety needed. This is an example of a true leader in our department and I’m very proud to have Monica as an advocate for our patients, families and staff.”

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