Financial Assistance


It is the mission of Memorial Health System (MHS) to improve the health of the people and communities we serve.

To better serve the community and further our mission, Passavant Area Hospital accepts a wide variety of payment methods and offers resources to assist the patient and responsible party in resolving any outstanding balance.

Passavant Area Hospital recognizes there are occasions when a patient is not financially able to pay for their hospital care, and is not covered by any payer. Since the provision of care is not dependent on the patient’s ability to pay, Passavant Area Hospital has established guidelines in which a patient may apply and qualify for financial assistance. Passavant Area Hospital strives to balance needed patient financial assistance with the broader fiscal responsibilities to accomplish our mission.

• Passavant Area Hospital Financial Assistance Application
• Programa De Ayuda Economica

• Passavant Physician Association Financial Assistance Application

• Payment Options

Pay Your Bill Online

• MHS Financial Assistance Policy
Política de ayuda económica de MHS

• MHS Billing and Collections Policy
• Política de facturación y cobro de MHS

• Exhibit 1:
Schedule of Income Guidelines and Discounts
Cronograma de pautas de ingresos y descuentos

• Exhibit 2:
Group Provider List
Lista de grupos de proveedores para la FAP

• Exhibit 3:
Plain Language Summary
Tranquilidad sobre el pago

• Exhibit 4:
Explanation of the Amounts Generally Billed to Patients
Explicación de los montos generalmente facturados a los pacientes

• Exhibit 5:
Facility Directory
Directorio de centros afiliados

For more information on Passavant’s Financial Assistance Program, please contact a Patient Financial Representative, 217-479-2877 or 217-479-2876. Our Patient Financial Representatives are available Monday through Friday from 8:00 a.m. to 4:30 p.m. (except holidays).

Medicare/Insurance Consultant
Lorna Legreid, Passavant’s Medicare/insurance consultant, is available to help patients understand and cope with paperwork and billing that follows a hospital stay. Lorna is available to assist discharged patients with the filing of Medicare/insurance forms and helps clients understand the comprehensive process of filing claims. There is no charge for this service.

Lorna is available Monday through Friday from 6:30 a.m. to 3:00 p.m. For an appointment, please call 217-479-5573.

 

Laura Henry is Employee of the Month

Posted on: October 20, 2017

Passavant Area Hospital’s Employee of the Month is Laura Henry, Health Information Management. She is a release of information specialist and has been employed at Passavant 12 years. Her nomination from a co-worker read, “Laura takes her responsibilities very seriously. She treats our customers with kindness, courtesy, respect and all with a smile on her face. Laura strives to process requests as quickly as possible while keeping patient confidentiality. She is always consistent as a great representative of Passavant.” Laura’s responsibilities include releasing records to patients, lawyers, insurance companies and physicians, protecting patient records and rights, answering the phone, and administering faxes. Laura and her husband, Lincoln, reside in Winchester. The Employee of the Month at Passavant receives eight hours off with pay, an Employee of the Month plaque, a close parking space for one month, gift cards for the Cafeteria and Gift Shop, a movie gift card, pen and pencil set, picnic blanket, flashlight/tool kit, Mason jar cup, umbrella, small cooler, lunch sack, drawstring tote, water bottle, notepad, flashlight key ring, coffee mug, and cup.

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