Financial Assistance


It is the mission of Memorial Health System (MHS) to improve the health of the people and communities we serve.

To better serve the community and further our mission, Passavant Area Hospital accepts a wide variety of payment methods and offers resources to assist the patient and responsible party in resolving any outstanding balance.

Passavant Area Hospital recognizes there are occasions when a patient is not financially able to pay for their hospital care, and is not covered by any payer. Since the provision of care is not dependent on the patient’s ability to pay, Passavant Area Hospital has established guidelines in which a patient may apply and qualify for financial assistance. Passavant Area Hospital strives to balance needed patient financial assistance with the broader fiscal responsibilities to accomplish our mission.

• Passavant Area Hospital Financial Assistance Application
• Programa De Ayuda Economica

• Passavant Physician Association Financial Assistance Application

• Payment Options

• MHS Financial Assistance Policy
Política de ayuda económica de MHS

• MHS Billing and Collections Policy
• Política de facturación y cobro de MHS

• Exhibit 1:
Schedule of Income Guidelines and Discounts
Cronograma de pautas de ingresos y descuentos

• Exhibit 2:
Group Provider List
Lista de grupos de proveedores para la FAP

• Exhibit 3:
Plain Language Summary
Tranquilidad sobre el pago

• Exhibit 4:
Explanation of the Amounts Generally Billed to Patients
Explicación de los montos generalmente facturados a los pacientes

• Exhibit 5:
Facility Directory
Directorio de centros afiliados

For more information on Passavant’s Financial Assistance Program, please contact a Patient Financial Representative, 217-479-2877 or 217-479-2876. Our Patient Financial Representatives are available Monday through Friday from 8:00 a.m. to 4:30 p.m. (except holidays).

Medicare/Insurance Consultant
Lorna Legreid, Passavant’s Medicare/insurance consultant, is available to help patients understand and cope with paperwork and billing that follows a hospital stay. Lorna is available to assist discharged patients with the filing of Medicare/insurance forms and helps clients understand the comprehensive process of filing claims. There is no charge for this service.

Lorna is available Monday through Friday from 6:30 a.m. to 3:00 p.m. For an appointment, please call 217-479-5573.

 

Patricia Huckabay is Employee of the Month

Posted on: July 13, 2017

Passavant Area Hospital’s Employee of the Month is Patricia Huckabay. She is a clerk in the patient registration department and has been employed at Passavant five years. Her nomination from a grateful co-worker read, “Patricia is pleasant and friendly with everyone. She always has a smile. She always goes above and beyond creating a wonderful experience for every patient. She helps wherever needed and does anything without complaint. Patricia often stays when the department is short-staffed and has helped out with all shifts. Recently, she noticed a job that needed to be done. She took the initiative to discover what she could do to help. She followed up on each issue with progress and took time to learn. She also came up with a great idea to add notes to each visit so that everyone could view the work that had been done. Patricia is an asset to Passavant and Patient Registration. We are lucky to have her!” “As a patient registration clerk, I ensure patient insurance and demographic information is up-to-date. I create, update and maintain most outpatient and inpatient visits. In addition, I order laboratory, x-ray and other outpatient tests,” Patricia said. The care and compassion we provide here makes Passavant a fantastic place to work and an even better place to get the care you need,” added Patricia. Patricia resides in Jacksonville with her two children, Kyla and Ava. The Employee of the Month at Passavant receives eight hours off with pay, an Employee of the Month plaque, a close parking space for one month, gift cards for the Cafeteria and Gift Shop, a movie gift card, pen and pencil set, picnic blanket, flashlight/tool kit, Mason jar cup, umbrella, small cooler, lunch sack, drawstring tote, water bottle, notepad, flashlight key ring, coffee mug, and cup.

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