The Patient and Family Advisory Panel
The Patient and Family Advisory Panel is a volunteer group of former JointWorks patients and family members who meet with employees to discuss what it was like going through a total joint replacement and the JointWorks program.
We know patient and family driven healthcare leads to increased satisfaction. The panel represents both providers and receivers of health care through which process changes can be discussed. The invaluable insight and experiences of panel members is utilized to help guide change in practice. This includes before surgery, during the hospital stay, and after discharge from the hospital.
The panel works together to enhance informed and seamless transition throughout the process of joint replacement. Although panel members change, the concept of PFAP remains the same.