Passavant Area Hospital provides certified interpreters for deaf, hard of hearing, deaf-blind, and non-English speaking patients whenever communication is necessary for the care of the patient. Interpreters are also provided for community health education programs. Interpreters may be in-person, over the phone, or via video relay.
An interpreter is requested when a deaf, hard of hearing, deaf-blind, or non-English speaking patient or caretaker of a patient presents to the Emergency Department, when an initial evaluation is being done, when a surgical consent is being obtained, when a patient is immediately pre- or postoperative, when a patient is in labor and delivery, when an invasive procedure is being done, when decisions regarding resuscitation or advanced life support measures are being discussed, when discharge instructions are being given, and when the family or patient requests an interpreter to clarify medical treatment.
To contact Interpreter Services, please call 245-9541, ext. 3508 or ask for the House Supervisor.